The concept of Big Data – data from social media, the Web, purchase history and other sources – contains a wealth of information for organizations.   Big Data, such as customer data, can be leveraged to drive revenue, reduce expenses, manage risk and improve the overall customer experience.  However, most companies face challenges with the best way to extract value from Big Data.

These challenges fall into 3 groups:

1.     Making sense out of…

ClickFox, the defining leader in a new breed of experience analytics , today announced a technology partnership with Teradata Corporation (NYSE: TDC), the world’s leading analytic data solutions company focused on Integrated Data Warehousing , Big Data Analytics , and Business Applications . The complementary technologies of ClickFox customer experience analytics and Teradata analytic data solutions will enable more users across…

Our CEO was just interviewed by Wikibon. You can watch the complete interview below:
Watch live video from Wikibon on Justin.tv

Last month in New York, EMC launched the Greenplum DCA (data computing appliance) which was very well received and included an event at the NYSE as well as the Hadoop World conference the day before. As part of the launch, several executives were interviewed for a webcast including ClickFox CEO, Marco Pacelli ( click here to view the video ): …

Wikipedia defines 'Big Data' as "datasets that grow so large that they become awkward to work with using on-hand database management tools. Difficulties include capture, storage, search, sharing, analytics, and visualizing." Traditionally, this has been the case in the fields of Astronomy, Genetics, Meteorology, Internet Search, Finance and Business Informatics. At ClickFox, we view customer experience as a 'Big Data' problem which we solve using our CEA solutions. Here's an example that will give…