We wanted to take this opportunity to introduce the latest member of our management team, as Senior Vice President of Worldwide Sales, Sefton Cohen is responsible for setting the company's global sales strategies, as well as leading ClickFox’s rapidly growing sales organization. Throughout Cohen’s more than 17 years of enterprise-technology sales and executive management experience, he has played a pivotal role in launching and growing sales organizations to create value…

In a move that further solidifies its leadership position in the analytics space, ClickFox, the pioneering leader of customer experience analytics (CEA) software and solutions, today announced it has raised $18 million in financing from a syndicate led by Morgan Stanley Alternative Investment Partners (AIP). The financing will support the company's continued growth and expansion in the rapidly growing and evolving marketplace.

"The tremendous growth ClickFox has experienced over the years is a testament to…

ClickFox today announced a multi-year contract with a leading energy company to address one of the primary strategic goals of the organization: optimizing the customer experience across touch points to constantly meet and exceed customers' expectations. The organization which serves millions of residential, commercial, and industrial customers will leverage CEA to analyze the end-to-end customer experience through each communication channel to gain a deep understanding of key customer behaviors, preferences and trends not possible with traditional…

Last month in New York, EMC launched the Greenplum DCA (data computing appliance) which was very well received and included an event at the NYSE as well as the Hadoop World conference the day before. As part of the launch, several executives were interviewed for a webcast including ClickFox CEO, Marco Pacelli ( click here to view the video ): …