Some Recent ClickFox Media Coverage
There's been some recent media coverage of ClickFox that we wanted to share with our blog readers. First off, we had a great time at SpeechTEK 2010, participated in a couple of panels and presentation and met some interesting attendants at the exhibit hall and the networking event. Our VP of Business Development was interviewed on BnetTV.com and you can view that video here: Next up is a fantastic article in Contact Center Pipeline Magazine that discusses why consistent service delivery across channels requires a unified view of the customer that breaks down departmental barriers. We'll have a lot more on this topic in upcoming weeks but to get your started you can read the article here: Multichannel Feedback (PDF). ClickFox was also mentioned in a couple of recent articles by one of our board members, Geoff Oblak, and his company Ascent Venture Partners. In the first article over at The Motley Fool, Mr. Oblak talks about why Data Intelligence Is the Next Big Thing. In a another article on ReadWriteWeb, they try to pick the brain of Matt Fates, a partner at Ascent Venture Partners to see what's Inside the Mind of an Early Stage Venture Capitalist. Don't forget to download a complimentary copy (an $895 value) of a Datamonitor/Ovum report that discusses the complex customer interaction landscape, and explains why ClickFox is addressing cross-channel analytics “in the most valuable way for enterprises”. The report is available for a limited time, so hurry over and download it here.