As you can read in our press release today, we're announcing three CEA business solutions to meet market demand to address critical challenges of carving out operational costs, boosting customer experience and retention. We've designed these new solutions, consisting of integrated software and services, as practical, pre-packaged solution offerings that enable businesses to easily and rapidly achieve significant, ongoing bottom-line benefits on the path to full-channel customer experience excellence.

“Analytics in many different guises and applications have become core to enterprises in all industries around the globe,” said ClickFox CEO Marco Pacelli. “However, best-in-class organizations are looking past individual technologies and applications. Instead what they are really clamoring for are intelligent comprehensive analytics solutions for the corner office — solutions that can clearly and quickly both deliver high-impact recommendations as well as measure and analyze business impact.”

Read more about these new solutions here:

• CEA for Operational Efficiency
• CEA for Customer Satisfaction
• CEA for Customer Retention

And in case you missed it, we also revealed that we've grown our contracted transaction volume to over 7.7 billion complex transactions per year with total annual client savings estimated in the $2 - $4 billion range. Not too shabby.