News & Events

03.30.2010  Event

CRMA/ATA Panel: Recession Proofing Your Contact Centers>>

03.18.2010  Event

Understand your Customers as Individuals, Not Individual Transactions: Featuring Bruce Temkin>>

03.09.2010  Press Release

ClickFox Partners with Merced to Announce Integrated Customer Experience and Performance Management Analytics >>

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Resources

FEATURED DEMO

ClickFox CEA5 Product Demo >>

FEATURED INDUSTRY BRIEF

Customer Experience Analytics in Utilities >>

FEATURED WEBINAR

The Hundred-Million Dollar Self Service Question - Webinar >>

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What Our Customers
Are Saying...
ClickFox collaborated closely with our process improvement team on our first project, and we were amazed to find over $100 million in annual savings by making changes to our task flow processes…deflecting nearly 10% of calls away from live agents…
- SVP, Service Delivery at a Global Financial Services Provider